SM will ALWAYS provide FREE shipping for all our products, Worldwide! This will be a safe but low cost method to get the item to you.
Sometimes, when the product is needed urgently, the weight and package size are determining factors so every product will have a different shipping fee calculations.
Shipping costs are calculated based on shipping method (air, sea or land) and product weight/volume. Different shipping options bear different charges so it’s best to check and compare which is most suitable for your needs at when checking out on SM.
We are proud to offer international shipping services that currently operate in over 240 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our Brazil warehouse are shipped through EMS.
Yes. We provide free shipping to over 240 countries around the world. However, there are some very few locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
Shipping time varies by location. These are our estimates for the paid shipping options:
| Location | * Estimated Shipping Time |
|---|---|
| United States | 10 - 25 Business days |
| Canada, Europe | 10 - 25 Business days |
| Australia, New Zealand | 10 - 25 Business days |
| Central & South America | 15 - 30 Business days |
| Asia | 10 - 25 Business days |
| Africa | 15 - 45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
FREE SHIPPING
For Free Shipping, we select the lowest cost but safest method to ship. Delivery time for this method is hard to gauge as it has known to take anywhere from as short as 2 weeks to as long as 12 weeks for you to receive your item. It is rarely tracked but does have a success rate of 95%. Fret not, read our buyer testimonies here based on what our Happy SM customers have to say.
SHIPPING TO OVER 240 COUNTRIES
We are proud to offer international shipping services. However, there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you.
TRACKING INFORMATION
You will receive an email with a tracking number once your order is shipped but this may not extend to the free shipping option. Often, it is not available since it is a low cost service.
For logistical reasons, items in the same purchase may be sent in separate packages even if you’ve specified combined shipping. This is an effort on our part to get your items to you as quickly as we possibly can.
If you have any other questions, please contact us and we will do our best to help you out.
SM Payment MethodsWhat Payment Gateway does SM use?
A payment gateway is a service provided by an e-commerce application service provider that authorizes credit card or direct payments processing for e-businesses, online retailers, bricks and clicks, or traditional brick and mortar. Payment gateways are often provided by banks to its customers, but can also be provided by a specialised financial service provider as a separate service, such as a payment service provider.
Payment gateways facilitate a payment transaction by the transfer of information between a payment portal (such as a website, mobile phone or even interactive voice response service) and the frontend processor or acquiring bank.
What makes the SM Payment Gateway Secure for online transactions?
PCI-DSS Compliance:
First of all, the SM payment gateway doesn't store your information as it stands. The best payment gateways are PCI-DSS consistent like ours. The PCI Security Standards Council is a worldwide association that sets consistence rules for overseeing cardholder information for all online payment frameworks. PCI-DSS is presently the worldwide standard for online security. What this implies for you is that your online exchanges are encoded to guarantee there is no information capture attempt.
Transaction through SSL/TLS Encryption:
About encryption, information security starts the second you land on SM. A payment gateway utilizes the most elevated confirmation SSL authentication, which permits TLS encryption of your information. This is a ton of language, however in less difficult words, you can simply take a gander at the URL in your program. A lock icon or 'https://' convention implies that the site you are on is secure.
Most OMG businesses including SM work with secure, encrypted payment gateways to guarantee that your information isn't undermined. You can also reconfirm if SM or the specific payment gateway page is secure or not by searching for the 'https://' in the URL, however to also see how payment gateways guarantee security, let's look at tokenization.
SM Tokenization to prevent data theft:
You enter your 16-digit card number into SM's payment gateway's interface. What our payment gateway does is that it replaces this 16-digit number with a solitary token. This "token" is a one of a kind arrangement of characters that supplant your unique card number. This enables the payment to be prepared without uncovering your delicate subtleties. Tokens are relegated haphazardly, which makes it amazingly difficult to figure out the genuine card number from the token!
Which Payment Methods are accepted at SM?
We use the most trusted and accepted payment gateways that are widely used all over the world for e-commerce businesses. Your security is our first priority so we use a trusted SSL Certificate on our site which ensures the safety of you data interchange on our website. Payment gateways we use are listed below.
Visa
Master
American Express
Discover
Union Pay
Debit Cards
Cash through PayPal
Online payments
All you need to send cash to family or companions is the email address of the beneficiary. By enrolling your charge card or financial balance with your PayPal account you can send installments utilizing the alternative Send and Request Money. The cash will be credited to the beneficiary's record and would then be able to be moved to a financial balance, or used to make an installment. In the event that you shop on the web and see the PayPal logo on the trader's site, it implies you can pay utilizing PayPal. Simply select PayPal at the checkout. You will be approached to sign in to your record and affirm the installment. Your budgetary data will never be noticeable to merchants or online shops.
Fees
Opening a PayPal account is free. You can choose to create an account or purchase as a guest on SM!
About SM's Return PolicyAll orders can be cancelled anytime unless they have already been shipped. If your order has been paid and you need to change or cancel it, try to contact us as quickly as you can or within 2 hours. Contact Us here: /contact-us/. Once the packaging and shipping process has started, it can no longer be cancelled.
Your Satisfaction is our #1 Priority. Therefore, you can request a refund or reshipment for ANY ordered product if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery has expired. The guaranteed period is reflected in the shipping option you selected. You can ask for a refund through message with the details on our Contact Us page. Do include your order number.
SEA-Malls’ return policy spans 30 days. This means, if 30 days have gone by since your purchase, we would not be able to offer a refund or an exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Read all the details of our return policy here; /about-sm-return-policy/.
To complete your return, we do not require a receipt or proof of purchase. However, please, do not send your purchase back to our warehouse or the manufacturer until we have requested for you to do so.
There are certain situations where only partial refunds are granted (if applicable)
– Any item not in its original condition, is damaged or missing parts for reasons not due to our error
– Any item that is returned more than 30 days after delivery
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please write to Professor Owl. Use the 'Send Message' button on the SEA-Malls Contact us page.
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
We only replace items if they are defective or damaged. If you need to exchange it for the same item, please write to Professor Owl. Use the 'Send Message' button on the SEA-Malls Contact us page.
To return your product, please write to Professor Owl. Use the 'Send Message' button on the SEA-Malls Contact us page. You will then receive further instructions on the return and when the Professor will send you a new one.
Unfortunately, you will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary. If you are shipping an item over S$20, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Fret not, read our buyer testimonies here based on what our Happy SM customers have to say.A few reasons why buy from SM:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 240 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
All our terms and policies are available at the footer of all our pages.
Perfect
Exactly like the picture, fabric with much fall and exact carving
Dress very nice as per zdjeciach. Material Super. Size approx. Recommend!
Very nice dress and reliable quality! Thank you for the fast shipping! :)
Super material, very very nice, top
A good dress, for such a price so much less
Good material and vestibilita excellent
Great dress, came super fast, color was the same, good size, I choosed M, love it
Dress stunning. Invite longer time שניה. Canvas cozy
As the picture
Arrived in 20 days. Product like the photo, loved!
Very beautiful and good quality i love it
Dress very cool, fact material is with artificial to could be flexible. I have 165 and as I bet heels it does not touch the ground. It has a very nice color.
ok
great dress!
very Nice product. delivery was veru fast. thaks
Im very satisfied. Dress is beuatiful. I ordered size M. I have 167 cm And 63 kg
Lovely very good super long fabric and wide skirt. I totally recommend the store.
Thank the store for the dress and fast response. it was a long time because of the new year holidays. The protection period of the goods ended, at my request the seller extended the protection. Contact was always and quickly. The dress is beautiful, pleasant to the touch, the color corresponds to the photo. I recommend the seller and the store, I will gladly order another dress of a different color
Perfect
It looked just like me, super recommended
Really nice dress. I ordered it for bridesmaids, really good that one size look good on all girls)
Great! the color is lighter than I thought, more minty than grey, but still very beautiful.
Everything ok
Wonderful dress, bright color.
Super
Very good. Arrived in Brazil on schedule. Important: Dye stain fabric nails. Good wash before use.
Long but that's exactly what I wanted so perfect
The color is the same as in the picture, even looks more noble. I do not know why, but no one chose this color, well, in vain. super looks
Beautiful. It is same on photo
Good fabric, not transparent.
Amazing!! I love this dress. Heavy and quality material, nice color. I really recommend!
The dress is perfect!! Nothing to say! I was afraid in view of the price but it is perfect! The fabric is very pleasant to wear
Perfect, I recommend and I would order other dresses of different colors.
so pretty!
The dress is just like the pictures, it has a nice fall. The dress took 1 week to arrive app
Jest super
Perfect size (M), Perfect color!!! Very god quality!! I'm so happy! Thank you!
Dress is super. Material uciagliwy. Straps binding shorter than the picture But and so OK. Recommend salesman. Dress dotarła in 3 weeks.
Good dress, nice color and size S is ok.
All OK. Fast delivery. Wysok quality. Recommend
The dress is beautiful and the color is as pictures show, but I've chosen a faster shipping and I've paid for it, but the store used the standard shipping (that you can choose for free).
Pleasant to wear. Good quality. The color is more like eggshell than white, but I like it. I bought it for maternity photos. I am 166 cm the dress's lenght is perfect.
I've ordered 2 dresses the green one L size and blue one M size and both of them are good :)
Dress very pretty, size Good, color such as chciałam, recommend
More beautiful than thought!! Was very happy with the purchase. IS a good dress for a price so cheap
this dress is amazing! I recommend it for all girls. 170cm high - size M is Ok
As in the photo, super for a photo shoot
Very nice dress, all according to the description, size suitable.
Great dress. I’m very satisfied with the order. Totally recommend.
Beauty dress, fast shipping. Wzięłam rozm M I am in 30tyg pregnant
Absolutly love it!!
It is very nice, it is very nice, it is very nice, it is very nice, it is very nice, it is very nice, it is very nice.
Dress for summer holiday, better not come up. quality and model very much. thank you very much
I order 6 dress and all are amazing...realy nice store
Super, I am very satisfied with the dresses. Beautiful red color as the picture store, U Me came out pink-error, material not prześwituje and not gniecie Sie, nicely arranged to the body, finish OK. Delivery in 2 weeks. Recommend
Love it!!!
best dress i have ever had in my entire life.
As shown
Nice thank you
Wonderful ⭐⭐⭐⭐⭐
it is very pretty!!! arrived very fast to prague and i am happy with the product! it is a big too long for me but that is because i am only 1.56m tall... so i either have to wear super high heels and pull the dress up like imperial cut, or just send it to be fixed lol. but the dress is totally worth it! I got the S and it is great.
As the picture, fabric thin good quality.
All compatible with description, color perfect, well packed. I have 165 cm height and size M has perfect length.
Very good quality.
Super quality. At 158cm and stiletto dating back to the ground. Delivery in two weeks
Very good size and quality!!!!!
Great dress. The fabric is light flowing jersey, thin, but does not shine through. On the growth of 164 took L, because. I wanted a dress in the floor. Sewing quality. The seams are even. Threads do not stick out. I recommend.
It's beautiful.
I love the dress! Material is a little thin but the quality is great and it's very comfortable. Very pleased with this purchase!
Beautiful dress. Very good quality. Material not prześwituje.
super
Good quality, delivery is fast.
Dress very nice delivery time approx 2 weeks. I am very satisfied
Like the description. Very cool the possibility to use various shapes.
Perfect!
Perfect!!
beautiful. 5'4" 120 size M fit perfectly.
Delivery to ivanovo slightly less than 3 weeks. The track was tracked all the way. At a height of 164 cm ordered the smallest size and still without a heel the dress is long. As already written earlier in the reviews, the shoulder seams are in their place, if the elastic band of the dress is placed under the breast not at the waist. You can come up with different options, it's about fantasy. In general, the order is satisfied. Thank you store!
Great dress. Very good fabric, great color and I’m really happy to have it!
The dress fits well, material is good. Super excited to wear this in a few months
Thank you very much! The product is perfect! Exactly what I’ve expected! :)
Super material, beautiful♥️ Very fast delivery
Dress look same photo. My height is 173 cm. And dress not short for me. So I'm Happy. Planning order different colors. Thank you. Delivery about 2 weeks to Thailand.
Very Good!! :)
Arrived super fast!
probably the best perches ever!!! loved it sooo much!! excellent fabric. i'm 169cm and the length is just fine.
Hello girls, I recommend this product! Wonderful dress wears well is exactly like the picture is beautiful and elegant and sexy! Arrived ahead of schedule here in Brazil 20 days max. Size G was afraid of being short legs over the jump was perfect.
It's nice, the p fabric is a and has a fall, but it's an elastic fabric that takes away quality. The price is fine.
All OK
Fast delivery, I love love it
180cm tall, D cup. Fits perfectly. Love the color and the material is not see through without wearing a bra.
Heavy lejący material dresses, size XL perfect (178 cm and 80 kg) I too big bust. Worth to order at this price! Lying super. Recommend!
Excellent! :) I like it, very nice, good material. I am happy. :)
The dress is very beautiful! At its height of 1.74 and size S, took L, perfectly in the floor! The dress was delivered by courier, which is very pleased. The track was not tracked, but it was not necessary, it came to the store's deadline! Many thanks! :) p.s Maybe I will add a review of photos, now there is no possibility. Or look in Instagram)) I'll take the dress with me on a trip! @ Yulyakro
I am so satisfied with the dress. The color is amazing and material too. The dress is for my 9 bridedmaids, i am looking seeing them all in this dress.
Little bit short
Shipment was U Me after 16 days of order. All comply with the description. Material not prześwituje. Recommend.
Ok
absolutely delighted with the 5 dresses i ordered the material is fab and they arrived early aswell. thanks a mill
Dresses are perfect! Delivery was very fast! Thank you store!
My best dress with SM! Dense, heavy, beautiful expensive-shiny fabric, oooochen satisfied with the purchase Coffee color, as I wanted, unreal I had to process the photo a little to convey the life color, when shooting on the phone the colors are slightly different
Jest super
The dress is super, it is clear that synthetics, but in general the fabric feels pleasant, the color is the one that ordered (lotus), sewn neatly, came in two weeks!!!
Awesome dress. I highly recommend.
Everything is fine at 44 size, took "M".
Beautiful dress for bridesmaids, exactly as shown. Lightweight material, sitting great. They arrived in the Czech Republic in 25 days.
Wonderful dress. Very comfortable. I usually wear L/XL, but L was perfect this time.
I love it! I'll buy more for my bridesmaids!
Beautiful too! Same as advertised. Recommend!
very good
The goods came quickly color as in the photo!
High quality, very soft, and absolutely gorgeous!
The dress came in 18 days. The color is the same as in the photo. I haven't changed yet.
I ordered size M, I am 170 cm tall and the dress touches the ground when I'm bare feet. But with heels it will fit perfectly. The tissue isn't see through, it's really soft. I recommend !!!
Nice dress, no smell, super quick arrival and really good quality. I will order more colours for next summer. Thanks!
Good quality, pink is very bright. Recommend
Super
So beautiful!!! Nice material I love it!
Thank you. Fast shipping. Quality perfect
Beautiful!
Very nice, I recommend!
Wish that no instructions binding. Material is U ductile has Piekny color I I 178cm tall and pregnancy belly and the dress is good recommend
Ordered 27.06 came 10.07. Some write that the fabric is thin and transparent is not so. The material is quite dense, the dress itself seemed heavy, expected that it would be easier. At a height of 167 cm, the length in the floor with a margin under the heel. On the russian rr 44-46 ordered m, sits well, even there is a stock in an elastic band under the breast, it was possible to take a smaller size. I'm happy, i recommend!
Simply perfect! Thank you
Wonderful, all comply with the description, great material
its great :)
size L is perfect for larger boobs (E cup)
Corresponds to the photo, I like it.
Thank you Very much.... It Will be perfect wedding in this dress
Nice dress for the price. It feels good and has many possibilities.
So cute! I love it
The pink one is not too harsh, it has a peachy undertone, my bridesmaids love it. The material is soft and strechy. A little transparent, but not so much. Long enough, touches the ground at height 167.
Size s. beautiful! Color, quality, texture. It's perfect.
Soooo beautiful. This color is dream! You wont regret if you buy this dress. Love it!!! :)
Dress is very nice. Look like on picture. I ordered size L (178cm/67kg), because od lenght and it is perfect. Shiping was very quick.
Good product just the material otherwise very well
Perfect
Product as described / shown on pictures. Color matches the photos and is very nice. Happy with the purchase :)
Cool dress, nice fabric, satisfied.
The dress excellent, good fabric very moldable in vdd I am very happy 1.72cm and I ordered size xl for the length, in excellent store I arrive on time the package
Perfect in 28 days was here :)
Best.dress.ever. Ordered it as a bridesmaid dress. I’m gonna buy one jn green immediately. The material is 5* the seams are beautiful, the dress is not seethrough. Endless possibilities how to tie it. Looks great on different body types. The color is beeeeeautyful as well. Love all about the dress, thank you!!
Very nice dress, delivery to Czech Republic about 3 weeks. Size is very adjustable. No fillings for boobs so you have to improvise with invisible bra or show nipples. :-)
ok
I liked it. Quality is very good. Fit in size. Can be tied in different options. Does not shine through. The sea will be generally excellent.
ok
All perfect!!!
All as in the description. The material is good.
excellent
The dress was delivered within 20 days. Undamaged and odorless. They look really beautiful. The material is very pleasant. Color matches. I chose burgundy color for my bridesmaids. I think my bridesmaids will be as happy as I am. The photo is taken in the sun and is one photo in the shade.
I changed the dress color last minute before it was shipped to Thailand and the store help me with all my concern about time to delivery and the dress is fantastic
The color is lighter than in the picture. In the rest as in the description. I'm happy. I want to order more in Al color.
Beautiful dress, for 174cm I choose L and suits. For sure I will buy more colors