Professional Grade High Quality 8 inch Utility Chef Work Knives built from laser Damascus steel Santoku kitchen Knives extremely Sharp Cleaver Slicing![]()
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SM will ALWAYS provide FREE shipping for all our products, Worldwide! This will be a safe but low cost method to get the item to you.
Sometimes, when the product is needed urgently, the weight and package size are determining factors so every product will have a different shipping fee calculations.
Shipping costs are calculated based on shipping method (air, sea or land) and product weight/volume. Different shipping options bear different charges so it’s best to check and compare which is most suitable for your needs at when checking out on SM.
We are proud to offer international shipping services that currently operate in over 240 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our Brazil warehouse are shipped through EMS.
Yes. We provide free shipping to over 240 countries around the world. However, there are some very few locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
Shipping time varies by location. These are our estimates for the paid shipping options:
| Location | * Estimated Shipping Time |
|---|---|
| United States | 10 - 25 Business days |
| Canada, Europe | 10 - 25 Business days |
| Australia, New Zealand | 10 - 25 Business days |
| Central & South America | 15 - 30 Business days |
| Asia | 10 - 25 Business days |
| Africa | 15 - 45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
FREE SHIPPING
For Free Shipping, we select the lowest cost but safest method to ship. Delivery time for this method is hard to gauge as it has known to take anywhere from as short as 2 weeks to as long as 12 weeks for you to receive your item. It is rarely tracked but does have a success rate of 95%. Fret not, read our buyer testimonies here based on what our Happy SM customers have to say.
SHIPPING TO OVER 240 COUNTRIES
We are proud to offer international shipping services. However, there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you.
TRACKING INFORMATION
You will receive an email with a tracking number once your order is shipped but this may not extend to the free shipping option. Often, it is not available since it is a low cost service.
For logistical reasons, items in the same purchase may be sent in separate packages even if you’ve specified combined shipping. This is an effort on our part to get your items to you as quickly as we possibly can.
If you have any other questions, please contact us and we will do our best to help you out.
SM Payment MethodsWhat Payment Gateway does SM use?
A payment gateway is a service provided by an e-commerce application service provider that authorizes credit card or direct payments processing for e-businesses, online retailers, bricks and clicks, or traditional brick and mortar. Payment gateways are often provided by banks to its customers, but can also be provided by a specialised financial service provider as a separate service, such as a payment service provider.
Payment gateways facilitate a payment transaction by the transfer of information between a payment portal (such as a website, mobile phone or even interactive voice response service) and the frontend processor or acquiring bank.
What makes the SM Payment Gateway Secure for online transactions?
PCI-DSS Compliance:
First of all, the SM payment gateway doesn't store your information as it stands. The best payment gateways are PCI-DSS consistent like ours. The PCI Security Standards Council is a worldwide association that sets consistence rules for overseeing cardholder information for all online payment frameworks. PCI-DSS is presently the worldwide standard for online security. What this implies for you is that your online exchanges are encoded to guarantee there is no information capture attempt.
Transaction through SSL/TLS Encryption:
About encryption, information security starts the second you land on SM. A payment gateway utilizes the most elevated confirmation SSL authentication, which permits TLS encryption of your information. This is a ton of language, however in less difficult words, you can simply take a gander at the URL in your program. A lock icon or 'https://' convention implies that the site you are on is secure.
Most OMG businesses including SM work with secure, encrypted payment gateways to guarantee that your information isn't undermined. You can also reconfirm if SM or the specific payment gateway page is secure or not by searching for the 'https://' in the URL, however to also see how payment gateways guarantee security, let's look at tokenization.
SM Tokenization to prevent data theft:
You enter your 16-digit card number into SM's payment gateway's interface. What our payment gateway does is that it replaces this 16-digit number with a solitary token. This "token" is a one of a kind arrangement of characters that supplant your unique card number. This enables the payment to be prepared without uncovering your delicate subtleties. Tokens are relegated haphazardly, which makes it amazingly difficult to figure out the genuine card number from the token!
Which Payment Methods are accepted at SM?
We use the most trusted and accepted payment gateways that are widely used all over the world for e-commerce businesses. Your security is our first priority so we use a trusted SSL Certificate on our site which ensures the safety of you data interchange on our website. Payment gateways we use are listed below.
Visa
Master
American Express
Discover
Union Pay
Debit Cards
Cash through PayPal
Online payments
All you need to send cash to family or companions is the email address of the beneficiary. By enrolling your charge card or financial balance with your PayPal account you can send installments utilizing the alternative Send and Request Money. The cash will be credited to the beneficiary's record and would then be able to be moved to a financial balance, or used to make an installment. In the event that you shop on the web and see the PayPal logo on the trader's site, it implies you can pay utilizing PayPal. Simply select PayPal at the checkout. You will be approached to sign in to your record and affirm the installment. Your budgetary data will never be noticeable to merchants or online shops.
Fees
Opening a PayPal account is free. You can choose to create an account or purchase as a guest on SM!
About SM's Return PolicyAll orders can be cancelled anytime unless they have already been shipped. If your order has been paid and you need to change or cancel it, try to contact us as quickly as you can or within 2 hours. Contact Us here: /contact-us/. Once the packaging and shipping process has started, it can no longer be cancelled.
Your Satisfaction is our #1 Priority. Therefore, you can request a refund or reshipment for ANY ordered product if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery has expired. The guaranteed period is reflected in the shipping option you selected. You can ask for a refund through message with the details on our Contact Us page. Do include your order number.
SEA-Malls’ return policy spans 30 days. This means, if 30 days have gone by since your purchase, we would not be able to offer a refund or an exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Read all the details of our return policy here; /about-sm-return-policy/.
To complete your return, we do not require a receipt or proof of purchase. However, please, do not send your purchase back to our warehouse or the manufacturer until we have requested for you to do so.
There are certain situations where only partial refunds are granted (if applicable)
– Any item not in its original condition, is damaged or missing parts for reasons not due to our error
– Any item that is returned more than 30 days after delivery
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please write to Professor Owl. Use the 'Send Message' button on the SEA-Malls Contact us page.
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
We only replace items if they are defective or damaged. If you need to exchange it for the same item, please write to Professor Owl. Use the 'Send Message' button on the SEA-Malls Contact us page.
To return your product, please write to Professor Owl. Use the 'Send Message' button on the SEA-Malls Contact us page. You will then receive further instructions on the return and when the Professor will send you a new one.
Unfortunately, you will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary. If you are shipping an item over S$20, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Fret not, read our buyer testimonies here based on what our Happy SM customers have to say.A few reasons why buy from SM:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 240 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
All our terms and policies are available at the footer of all our pages.
Very good recommended 13 days for Brazil
Knives are good while Sharp, each knife was packed separately, after a week I will add a review, more with knives will work
Quality very cool
Very sharp, see how the blades will hold
It's super! Advertising! I waited for a little while, but it came through the snack.
sent to Ufa. knives are perfectly made, sharp. It is convenient to hold in your hand. Chic. Very happy.
Wonderful quality! Fast delivery, store recommend
Very good knives... for its price... I order not the first time... thank you
The knives are here. Everything is safe and safe. Sharp and protected at the tips .. the truth with the shipment has long been carried out... but it came fast enough
Knives are sharp. The parcel was delivered by the courier to the door.
Very good, it cuts a lot
Recommend!!!
Delivered very quickly, to Yaroslavl for 14 days. Everything corresponds to the description, packed well. The quality did not check, I will confirm the review later, as a test. I advise the store
The knife 8 inches liked, sharp, comfortable, in the hand lies well, I will order another.
Very nice knife. Cut Super see if it will fade.
thank you, these knives are perfect, I will definitely order again
Delivery to Moscow three weeks. Knives are excellent, I recommend the store.
As picture
Delivery days twenty. The quality is good. The pattern on the blades is artificial. they cut amazing. for this money you can take.
Knives are good, I recommend. the store is sociable
Nice knives set, they fit nicely in my hand they seem sharp enough. Rather satisfied all in all
arrived quick
Super fast shipping 2 weeks very good cutillos Thank you store
Beautiful good knife, heavy. Cuts well. Convenient. Because of the quarantine delayed delivery, the store extended the protection. Thank you.
Sharp, cute, im satisfied
Sent quickly, it was a couple of weeks. Knives are beautiful and very sharp. I hope sharpening will not be needed, only edit.
Good knife, you can take
Everything is fine, quickly, I recommend
Thank you very much everything is wonderful
ok
The parcel came quickly, sent through Holland. The quality of the knives is satisfied, in the hand lie comfortably, sharp. recommend!
At first due to the change of track number the goods received another address, but thanks to the Russian Post sorted out
Great knives! The quality at the height of the knife is sharp, beautiful and comfortable I waited exactly a month. Thank you
Thank you. The knives are light, very comfortable, nice to hold, sharp.
The parcel was a month. The courier delivered to the house. The knives are great. No marriage. quality is good. Product and producer recommend. My expectations are clear.
arrived, well packed. product as described
The knife is not easy in the hands nice to hold. Packed perfectly. It came without problems.
Knives are excellent, I recommend to buy.
Thank you very much, the knife is just the souppper, very much liked the quality. I'll order another one. Seller recommend!!!
The goods are received.
The description corresponds to the appearance. Looks good.
Labai aštrus,rekomenduoju.
Very satisfied! Took 19 days to receive the knife.
really pleased with the knifes. very sharp and light. highly recommended. will buy more.
Great knife
wow really great knives sharp so must be careful packed well fast delivery I will order more from this store
He ordered a friend he is happy with the film on the sausage easily cuts the store responsible from him you can buy
came fast and is super sharp
Fine goods well packed delivery sdek Thank you store U Recommend to buy
she was there the next day. So keep in mind that now the parcels can come with a sdecom, an XLine and a protchimi TC. The knife is good.
I already have several knives of the brand. They are beautiful and effective given the price
Not the first order, everything is on top.
Norms knives, sharp! Time will show how much sharpening is enough!
Everything liked it. Only the blade is lighter than the picture.
The first thing is very worthy. There are small comments on the quality of manufacture.
Good sharp knife. Ordered more
Excellent sharp, light knives
Beautiful knives. Very sharp, the meat is cut perfectly without much effort. The goods came in yuk in a well packed box within 3 weeks
Knives of excellent quality, thank you to the store, I'm happy with the purchase!!
The knives are very beautiful and sharp. I hope they will last a long time. The order came less than three weeks before Tambov
Excellent knives
Great product
Knives are good, paper is cut. How quickly I do not know. Like quality.
Goods received. Let's check how long the sharpening keeps.
Bought 2. Really good considering the price.
Great quality, would order again in the future.
The knife is very sharp and comfortable. We'll have to order more. Order boldly.
Knife chic. Conveniently lies in the hand. Very sharp. Delivery by courier to door, but long (hang at customs)
Knives are normal, you can take it. Delivery 2 weeks!
bom
I just received correctly my order, Thank you Marco
Unique quality, am surprised, thanks to the quality!
Sharp!
Nice quality, use them for a month now. Razor sharp...
amazing
Ordered three knives, I liked the quality, Sharp came (paper is Shingle, hair is shaving), not heavy, but not easy, with delivery the track was tracked. I am happy
it came very quickly. The condition is perfect, thanks to the store. For this money is a good acquisition. Recommend!
Arrived in 25 days track-number not tracked cutting looks great super very sharp can be finely cut hard sausage and soft
Nože jsou VE Velmi pěkném provedení, odpovídají popisu. Jsem spokojený, Velmi pěkný dárek for narozeniny. Mám jedinou výtku and it že všechny nože mohli být opatřený plastovým krytem kvůli očastnému přenášení. Nejenom one, coš mě mrzí. For posledním Fotu pro porovnání, jíný prodejce...
Are excellent cut easily.
The knife is sharp, cuts clearly. I'll order it again.
Quick post. Excellent product. I am satisfied with the purchase.
delivery to the apartment, thank you very much to the store, the knife is super, we order already the fifth knife, cuts easily, meat, chicken, vegetables, everything is on hurray, purchase is very satisfied
Very good quality knives. I would recommend!
seem well made, handle feels a touch plastic, but look very nice.
Great quality product, delivery within certain. Recommend!!!
Great product! Loved
The blade is sharp, it lies comfortably in the hand, but as a true Santoku it is hard to use, still melkovat I use it for two weeks, I'm happy
Looks good still used a few times and is sharp, we see over time.
Super qualité!
Knives are very good
Fits description and reviews, sharp, comfortable, beautiful, quality! recommend store good!
In the picture the knife looks like Damascus, it is not so. Just laser engraving. But the knife is shikaken! Very comfortable, high quality and sharp. It's pretty good for that money. I will order more knives of other sizes
GOOD GREAT! Very good knife
Nice.
Knives super!!!!!!!!! Delivery is fast. I recommend the store and the goods
looks great
Very nice knife. Good grip, be careful it cuts very well. I love the blade. Personally I saw it a little smaller. I thought it would have been a knife to peel the potatoes.
Exceeded my expectations many good and beautiful
They are actually quite nicely done and look exactly like on the pictures. They are also reasonably sharp to start using them without having to sharpen.
Super knife))
EXCELLENT AND FAST
Great knife, fast delivery. Recommend it. Next time will show time. We will complement.
Knives are super! While unpacking, cut off four fingers... (joke;)))) the package to Kursk went 25 days
The knives are gorgeous. Sharp as a razor. In the hands sit like stuck. Look at 5
Was a little long but nothing abnormal wear time global crisis. Was not charged House (excellent). Arrived in perfect condition and the wire, realized the pattern paper, is excellent. Observe the durability now, but received the promised, recommend.
I would really want to thank this company for their items, they're so beautiful. i've waiting so long (covid crisis) but.... wooow amazing. again, thank so much and take care of yourselves people
The knives are super, very satisfied, thank you
At first glance, very sharp knives. The real arm is heavy, a little unusual, I hope I'm used to. Thank you store!
Knives good and beautiful recommend
The knife is good, I will add the knives
Everything liked it. The knives are quality and sharp. Recommend
Very good great edging arrived in 30 days top
Good knives. They look stylish. Let's see how much
fast shipment despite corona crisis. very good quality, heavy metal, very sharp. I will add review in a month