Luminous Geometric Holographic Backpack

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Verified Buyer
N***n
27 Feb 2021 11:08

Great backpack. In life is better than in the photo.

Verified Buyer
V***o
27 Feb 2021 01:28

Excellent backpack, came for 16 days, sent immediately, the size took smaller, looks more accurate, the color black with a tint fits almost all

Verified Buyer
A***l
26 Feb 2021 08:04

I love it!

Verified Buyer
N***z
26 Feb 2021 03:10

It's amazing.

Verified Buyer
I***a
25 Feb 2021 10:27

The backpack is cool, i liked the board. Took a large in the 8th grade, i think everything will fit. in the mykolaiv region came in 10 days. Thank you very much to the store.

Verified Buyer
K***h
24 Feb 2021 05:18

The backpack ordered a small size. On the shoelace. I do not know if it will be convenient when wearing socks. In the first I will have a backpack with this system. I did not wear it yet. Shimmering in the sun. I liked it in general)

Verified Buyer
Customer
24 Feb 2021 00:36

Berry good!!

Verified Buyer
A***t
24 Feb 2021 00:33

The photo with flash is better visible colors. The backpack took a small with a valve/lid on the lace. I can say that it is probably better to take a backpack with a zipper, T to hard designs of colors on the surface of the backpack-which is not very convenient and because of this, do not let the ropes tightly tighten/tighten/tie the backpack. Because of what remain on the sides of the lid untightened edges, where rain, snow, dirt, dirty hands of thieves can get. The idea itself is cool, I advise you to take a larger size and with a zipper.

Verified Buyer
S***e
23 Feb 2021 23:41

I'm absolutely in LOVE with this bag !! And delivery was very fast too. Thank you store. :)

Verified Buyer
L***y
23 Feb 2021 09:33

Love the bag. Received it today.(23/12/19) Quick delivery.(within' 2 weeks)

Verified Buyer
A***a
23 Feb 2021 06:19

Good

Verified Buyer
Customer
23 Feb 2021 03:03

Very good backpack, i recommend to everyone

Verified Buyer
V***a
22 Feb 2021 22:44

Item well packed. Looks good.

Verified Buyer
S***i
22 Feb 2021 13:28

very good product, super happy but the only thing I wasn't happy about was having to pay 1/3 the cost for Customs fees. bought to sell but can barely make a profit after this

Verified Buyer
A***a
22 Feb 2021 00:43

Everything is super! delivery by courier 12 days, to the door. my schoolgirl is delighted! inside the extra 2 pockets. reflected colors in the shade and under the artificial light.

Verified Buyer
E***a
19 Feb 2021 04:37

Just. Chic backpack.

Verified Buyer
*.
19 Feb 2021 01:25

He's just gorgeous.

Verified Buyer
Customer
19 Feb 2021 00:00

Really nice bag, exactly as described + fast shipping

Verified Buyer
O***a
18 Feb 2021 10:13

Cool backpack, delivery to prokopyevsk 10 days, courier in hand

Verified Buyer
C***o
18 Feb 2021 04:04

Super

Verified Buyer
S***k
18 Feb 2021 01:16

Delivery to Ukraine 22 days. The package is well packed, nothing damaged. Very beautiful backpack, made qualitatively. The size is very large. Thank you store!

Verified Buyer
V***a
17 Feb 2021 21:16

So far, everything is wonderful

Verified Buyer
K***a
16 Feb 2021 12:22

Super. To tula two weeks. Very cool

Verified Buyer
K***u
16 Feb 2021 10:43

OMG!!! I shop from sea-malls about 1 year and is THE BEST buy I've ever done!! I'm very impressed with the store and it's more than 5 star quality! Came in Greece in about a week, took a little longer due to greek custom but this is not seller's fault. Came wrapped in a non-wooven bag and inside a plastic, exactly as in good stores! The material is high quality and very well tailored! I' m sooooo happy for my bag!

Verified Buyer
A***a
15 Feb 2021 18:38

I had a delivery problem and as a store you could tell. I paid a lot of for delivery.. The quality of the bag is very good and it have a lot of space - its a big bag.

Verified Buyer
A***v
15 Feb 2021 11:58

Very fast delivery by courier. Just super, poured into the light, very roomy.

Verified Buyer
D***d
14 Feb 2021 14:41

I haven't had the opportunity to check the item since it's a gift and I'm waiting to open it with my girlfriend. I want to say, however, that the shipment came earlier than expected.

Verified Buyer
J***a
13 Feb 2021 23:15

I order not the first time already. Everything is super. All positions in separate bags and pollen. The quality is super. I hope for a discount next time from the store :)

Verified Buyer
P***z
13 Feb 2021 21:49

Very nice Bag, I love IT!

Verified Buyer
Y***a
13 Feb 2021 15:06

Super backpack) corresponds to the description! Courier to novorossiysk delivered for 1.5 weeks!!

Verified Buyer
I***a
13 Feb 2021 09:22

It is a super backpack and is large because have large order is beautiful and is good quality no flaw. Makes light with flash and in the dark outdoor street is the reflective but the delivery was slower than the date indicated a week later is yet arrived.

Verified Buyer
P***n
13 Feb 2021 03:00

Is divine, great quality and workmanship. Is obłędny. I love it

Verified Buyer
M***a
12 Feb 2021 09:44

bello

Verified Buyer
Y***a
12 Feb 2021 08:33

The backpack is cool, beautiful and without jambs, the store quickly sent the parcel. Came for 3 weeks. Definitely recommend the product and the seller.

Verified Buyer
C***n
12 Feb 2021 06:34

awesome!!!

Verified Buyer
G***a
12 Feb 2021 05:10

Delivery in 3 days! The quality is super, the daughter is delighted!

Verified Buyer
V***a
11 Feb 2021 01:49

Backpack is very cool, beautiful shimmering, no smell, delivery very fast (weeks 3 ECB)

Verified Buyer
L***o
10 Feb 2021 15:35

Great backpack! Fast shipping!

Verified Buyer
A***n
10 Feb 2021 04:59

Briefcase beautiful my liked

Verified Buyer
I***h
9 Feb 2021 13:12

Dear Friend. I am very grateful to you. And with pleasure again left the best reviews and ratings. Thank you so much Best wishes Irin H.

Verified Buyer
Customer
9 Feb 2021 08:55

Very cool backpack, i did not even expect, quality and delivery fast i am very satisfied!!!! Product description exact as described

Verified Buyer
V***v
9 Feb 2021 01:01

Very cool backpack, ordered my girl she really liked from russia came in 3 days brought home the courier. The backpack itself is dark but with reflected light become light and shimmer in different colors. I recommend

Verified Buyer
S***s
8 Feb 2021 12:51

Excellent quality

Verified Buyer
W***n
8 Feb 2021 11:45

Nice bag, my daughter likes it very much. Supper fast shipping. Arrived five days before expected date. Good store.

Verified Buyer
K***a
8 Feb 2021 03:15

Courier brought order to home, super fast delivery a little more than a week, thanks

Verified Buyer
F***f
7 Feb 2021 10:09

Gorgeous, very roomy

Verified Buyer
N***a
6 Feb 2021 19:29

The backpack is cool, but the post of russia shook, long delivery to the place.

Verified Buyer
P***x
6 Feb 2021 11:54

ok

Verified Buyer
Customer
6 Feb 2021 06:28

Fast shipping, backpack in good condition

Verified Buyer
Customer
6 Feb 2021 03:22

Fast delivery, product is good quality and it reflects light just like advertised. I am happy with my purchase.

Verified Buyer
Customer
5 Feb 2021 06:26

Thank you very much for your order, okay I received :)

Verified Buyer
B***b
5 Feb 2021 03:59

Backpack just space, surpassed all expectations!) it is sewn perfectly, nothing sticks out anywhere, but I assume that the straps can tear off after a while. but this is not a fact) there is no partition inside, but it is not needed in principle. three internal pockets: on the lock and 2 under the trifles and phone)) roomy, 2 balconies for 2.5L will fit exactly: D is very happy with the purchase, thanks to the store for the goods. I recommend to everyone))

Verified Buyer
Customer
4 Feb 2021 23:53

I order the second time (for my sister). I wear two months, the quality is excellent, the threads do not stick out. The truth to open is not quite convenient) Bye Super!

Verified Buyer
A***v
4 Feb 2021 06:49

Very cool backpack)))) I got quickly, inside a little wrinkled, the colors are well chosen. In general, satisfied with the purchase!!!!

Verified Buyer
E***a
3 Feb 2021 06:42

Very beautiful

Verified Buyer
E***a
3 Feb 2021 02:57

A good backpack, corresponds to the description! I went to nvkz a little more than a month! All the way tracked

Verified Buyer
U***r
2 Feb 2021 09:44

I bought it for my wife as back bag for work and she very happy with the product and delivery was quick , so thank you. I will surely recommend you.

Verified Buyer
H***.
2 Feb 2021 07:18

Backpack is just gorgeous!!! So beautifull I can't find words!!!

Verified Buyer
A***a
2 Feb 2021 04:54

Cool backpack, long dreamed of this. I came 4 days before st. petersburg, which is normal for delivery from russia. there are certainly small jambs, rubbing paint, but this is not very noticeable. Stains remain at hand, but this material is such, apparently nothing to do with it, in general, it is happy, it has not yet stalled on the street, but it is light and quite comfortable, sorry of course, that there are no pockets outside. In general, i recommend, from russia by the way, it is cheaper to order. So it's even better, i wanted this, and he was just in russia, great

Verified Buyer
Customer
1 Feb 2021 21:14

Super! Thanks for quick delivery

Verified Buyer
Customer
1 Feb 2021 10:23

Beautiful backpack. Came very quickly, in 2 weeks. A bit too big, but the daughter is still very happy

Verified Buyer
S***a
1 Feb 2021 01:39

It came to mo in 7 days. Glows as promised, took not herself but as a gift.

Verified Buyer
A***l
1 Feb 2021 00:03

Amazing so glad I got this! Great size lots of room! Well made and just like the ad for once! Couldn’t recommend more:)

Verified Buyer
I***a
30 Jan 2021 12:34

Medium size, made neatly, straps are adjustable, because of the material is harsh, several triangles are stuck with something irresistible. Glows. On the material remain "fingers". I tasted a little, but after a day the smell faded. Fast delivery by courier to the door even in the suburbs. Overall satisfied, but without enthusiasm. The bag would look better.

Verified Buyer
L***a
30 Jan 2021 09:57

Cool, shipping super fast, in the dark glow

Verified Buyer
Customer
30 Jan 2021 06:43

This is the fastest delivery in all time that i ordered from sea-malls, to astana 16 days! The product is satisfied with more than! The backpack is cool, roomy, unusual and mega-beautiful!!! Thank you store!!!

Verified Buyer
E***a
30 Jan 2021 04:24

To the moscow region, the parcel reached 19 days. The track was tracked completely. The backpack came well packed. In the folded flat form, its size, 42*33 cm, seemed to me giant. In the unfolded size is also impressive. I now, when i go to the store, i can not take a shopping bag))) this backpack will fit a shelf))) it's really huge. The inside is a canvas fabric, it looks strong. Inside there are pockets, one with a zipper, 2 open. But the cons are: the straps of a heavy burden did not withstand, and after 2 trips to the store began to spread the thread. Apparently, the backpack is still not designed to carry gravity in it. Also did not like the accessories: it looks straight some cheap. Fastex (buckle) is not in the subject. You could think of something better. The straps themselves look from some strong tape... In general, if you do not look at the details, then the backpack is not bad. Appearance worthy. No one has that. But with the accessories it would be necessary to work

Verified Buyer
E***a
29 Jan 2021 23:24

7.07 ordered 29.07 received bags of good tailoring, the threads do not stick out, the lining does not rustle (the fabric is good), there is no smell.

Verified Buyer
K***k
29 Jan 2021 23:07

The backpack was delivered very quickly. Quality is just excellent. I advise

Verified Buyer
N***a
29 Jan 2021 08:27

Thank you the quality is excellent!

Verified Buyer
K***a
28 Jan 2021 02:14

The product corresponds to the description. Good Goods. But a very long wait. Order December 2, delivered on January 2.

Verified Buyer
D***h
28 Jan 2021 01:28

A good backpack, only the smell is unpleasant, the delivery of the week is two, very nice.

Verified Buyer
E***a
27 Jan 2021 01:04

No complaints come fairly quickly. Sharp smell is not seen. Inside zip pocket and 2 small pockets (mobile).

Verified Buyer
A***a
24 Jan 2021 22:19

Kul

Verified Buyer
M***o
24 Jan 2021 03:15

Delivered quickly, in two weeks, a bag such as in the description, everything is fine. Earlier I already ordered two similar bags, only other colors and shapes, all served perfectly.

Verified Buyer
J***z
24 Jan 2021 02:55

very beautiful! came perfect without any smell. smal size is quite big!

Verified Buyer
M***e
23 Jan 2021 15:17

Very pretty i arrive in perfect condition something late but nothing out of the ordinary

Verified Buyer
I***s
23 Jan 2021 08:23

I love it it looks very lovely

Verified Buyer
P***r
22 Jan 2021 10:11

Lovely! Great packed, fast shipping.

Verified Buyer
A***z
21 Jan 2021 10:44

Excellent product

Verified Buyer
A***o
21 Jan 2021 01:36

All is very like it. The goods came quickly. Well packed. I came to a new post office, so i did not worry that it will be lost. The quality is excellent.

Verified Buyer
K***a
20 Jan 2021 10:49

Perfect!

Verified Buyer
E***a
19 Jan 2021 05:40

Cool backpack, odorless!

Verified Buyer
S***
18 Jan 2021 14:22

Excellent quality

Verified Buyer
Customer
17 Jan 2021 04:04

very nice

Verified Buyer
Customer
17 Jan 2021 01:01

Delivery a arkhangelsk for 21 days. Good quality.

Verified Buyer
V***a
16 Jan 2021 04:31

I ordered as a gift to the child, the recipient is happy! Got a little later, quarantine, the Mail was closed! The quality is excellent-I recommend!

Verified Buyer
L***e
15 Jan 2021 12:56

Excellent product equal to photography and I arrive Fast Thanks

Verified Buyer
Customer
13 Jan 2021 00:10

Súper Chula, cómoda!!

Verified Buyer
J***o
12 Jan 2021 10:07

It's for a gift and he loved it.

Verified Buyer
Customer
11 Jan 2021 09:37

Thank you very much! The goods arrived very quickly in the krasnodar territory, for 2 weeks. The product is of excellent quality, fully corresponds to the description! The daughter is very happy! Seller recommend and hope for further cooperation!

Verified Buyer
V***o
11 Jan 2021 06:51

Great backpack. One compartment with several small feeders, for keys, for phone, for cards. Very roomy, in height as a4. And of course, about the color. The backpack is gorgeous. When you wear a kind of ordinary gray color, and in the light it is poured with all colors. To regret, there are no pictures with quite bright.

Verified Buyer
R***r
11 Jan 2021 02:11

Backpack corresponds to the description! The daughter is happy, went longer than the promised period for 10 days, but the store sent it quickly. I recommend.

Verified Buyer
R***r
10 Jan 2021 22:54

All Super thanks a lot to the store I recommend to everyone

Verified Buyer
V***r
10 Jan 2021 06:41

Everything is OK, my daughter liked

Verified Buyer
G***i
9 Jan 2021 20:35

Packed very nicely, well bound. Capacious. There are no crushes or damage. I recommend this store.

Verified Buyer
S***k
9 Jan 2021 12:14

It's a delight!

Verified Buyer
R***a
9 Jan 2021 00:10

Backpack cool! I bought a smaller size for my daughter's birthday, for walks. Quality is very good! The track was tracked for each operation. Petrozavodsk reached in 2 weeks exactly.

Verified Buyer
P***p
8 Jan 2021 20:06

Fully corresponds to the photo of the store. Backpack is good, roomy

Verified Buyer
P***a
8 Jan 2021 14:37

Great quality and fast shipping! I'd definitely recommend this store.

Verified Buyer
O***a
6 Jan 2021 10:04

Backpack liked. Stitched neatly. The size is not small. Seller thanks!

Verified Buyer
O***o
5 Jan 2021 19:13

Expected more size .. Nice shot. Thank You

Verified Buyer
O***a
4 Jan 2021 22:40

The backpack is large roomy, the schoolboy is suitable. With delivery the truth was not in a hurry, but in time laid down. There are no complaints about quality

Verified Buyer
A***a
4 Jan 2021 18:51

The backpack is nice and I arrive in good condition

Verified Buyer
A***a
4 Jan 2021 05:28

Awesome just delighted!!

Verified Buyer
D***a
4 Jan 2021 01:06

Perfect! Came after 2 weeks.

Verified Buyer
F***a
3 Jan 2021 14:37

Very good. thank you

Verified Buyer
Z***j
3 Jan 2021 11:31

Super Rucksack.

Verified Buyer
A***a
2 Jan 2021 06:02

It’s fabulous. Exactly as picture and super love it!!!!

Verified Buyer
V***e
1 Jan 2021 02:21

wow superrrr

Verified Buyer
E***r
29 Dec 2020 18:31

Very nice and well finished. Fast shipping.

Verified Buyer
C***a
28 Dec 2020 16:25

He arrived in 15 days in Santiago de Chile. It comes very well wrapped and is very wide inside, comfortable to carry.

Verified Buyer
Customer
29 Dec 2020 05:09

Goods Super! Consistent with the description. Well packed! Shipping dotarła after just 2 weeks. Recommend

Verified Buyer
Customer
29 Dec 2020 04:52

Very nice.

Verified Buyer
N***a
28 Dec 2020 02:05

Came in for 9 days. Packed well. The backpack is excellent.

SEA-Malls.com or SM, as the Professor prefers, offers FREE Shipping on ALL products. Payment is encrypted through PayPal’s engine. SM is a registered business and has been in operations since 2018.

SM Shipping & Delivery Options

How are SM's shipping costs calculated?

SM will ALWAYS provide FREE shipping for all our products, Worldwide! This will be a safe but low cost method to get the item to you.

Sometimes, when the product is needed urgently, the weight and package size are determining factors so every product will have a different shipping fee calculations.

Shipping costs are calculated based on shipping method (air, sea or land) and product weight/volume. Different shipping options bear different charges so it’s best to check and compare which is most suitable for your needs at when checking out on SM.

SHIPPING & DELIVERY

We are proud to offer international shipping services that currently operate in over 240 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages for paid shipping options?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our Brazil warehouse are shipped through EMS.

Do you ship worldwide?

Yes. We provide free shipping to over 240 countries around the world. However, there are some very few locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

How long does shipping take?

Shipping time varies by location. These are our estimates for the paid shipping options:

Location* Estimated Shipping Time
United States10 - 25 Business days
Canada, Europe10 - 25 Business days
Australia, New Zealand10 - 25 Business days
Central & South America15 - 30 Business days
Asia10 - 25 Business days
Africa15 - 45 Business days
* This doesn’t include our 2 to 5 days processing time

Do you provide tracking information for the paid shipping options?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

FREE SHIPPING

For Free Shipping, we select the lowest cost but safest method to ship. Delivery time for this method is hard to gauge as it has known to take anywhere from as short as 2 weeks to as long as 12 weeks for you to receive your item. It is rarely tracked but does have a success rate of 95%. Fret not, read our buyer testimonies here based on what our Happy SM customers have to say.

SHIPPING TO OVER 240 COUNTRIES

We are proud to offer international shipping services. However, there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you.

TRACKING INFORMATION

You will receive an email with a tracking number once your order is shipped but this may not extend to the free shipping option. Often, it is not available since it is a low cost service.

For logistical reasons, items in the same purchase may be sent in separate packages even if you’ve specified combined shipping. This is an effort on our part to get your items to you as quickly as we possibly can.

If you have any other questions, please contact us and we will do our best to help you out.

SM Payment Methods

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Payment gateways facilitate a payment transaction by the transfer of information between a payment portal (such as a website, mobile phone or even interactive voice response service) and the frontend processor or acquiring bank.

What makes the SM Payment Gateway Secure for online transactions?

PCI-DSS Compliance:

First of all, the SM payment gateway doesn't store your information as it stands. The best payment gateways are PCI-DSS consistent like ours. The PCI Security Standards Council is a worldwide association that sets consistence rules for overseeing cardholder information for all online payment frameworks. PCI-DSS is presently the worldwide standard for online security. What this implies for you is that your online exchanges are encoded to guarantee there is no information capture attempt.

Transaction through SSL/TLS Encryption:

About encryption, information security starts the second you land on SM. A payment gateway utilizes the most elevated confirmation SSL authentication, which permits TLS encryption of your information. This is a ton of language, however in less difficult words, you can simply take a gander at the URL in your program. A lock icon or 'https://' convention implies that the site you are on is secure.

Most OMG businesses including SM work with secure, encrypted payment gateways to guarantee that your information isn't undermined. You can also reconfirm if SM or the specific payment gateway page is secure or not by searching for the 'https://' in the URL, however to also see how payment gateways guarantee security, let's look at tokenization.

SM Tokenization to prevent data theft:

You enter your 16-digit card number into SM's payment gateway's interface. What our payment gateway does is that it replaces this 16-digit number with a solitary token. This "token" is a one of a kind arrangement of characters that supplant your unique card number. This enables the payment to be prepared without uncovering your delicate subtleties. Tokens are relegated haphazardly, which makes it amazingly difficult to figure out the genuine card number from the token!

Which Payment Methods are accepted at SM?

We use the most trusted and accepted payment gateways that are widely used all over the world for e-commerce businesses. Your security is our first priority so we use a trusted SSL Certificate on our site which ensures the safety of you data interchange on our website. Payment gateways we use are listed below.

Visa

Master

American Express

Discover

Union Pay

Debit Cards

Cash through PayPal

Online payments

All you need to send cash to family or companions is the email address of the beneficiary. By enrolling your charge card or financial balance with your PayPal account you can send installments utilizing the alternative Send and Request Money. The cash will be credited to the beneficiary's record and would then be able to be moved to a financial balance, or used to make an installment. In the event that you shop on the web and see the PayPal logo on the trader's site, it implies you can pay utilizing PayPal. Simply select PayPal at the checkout. You will be approached to sign in to your record and affirm the installment. Your budgetary data will never be noticeable to merchants or online shops.

Fees

Opening a PayPal account is free. You can choose to create an account or purchase as a guest on SM!

About SM's Return Policy

Order Cancellation

All orders can be cancelled anytime unless they have already been shipped. If your order has been paid and you need to change or cancel it, try to contact us as quickly as you can or within 2 hours. Contact Us here: /contact-us/. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your Satisfaction is our #1 Priority. Therefore, you can request a refund or reshipment for ANY ordered product if:

  • you do not receive them within the guaranteed time reflected in the shipping option you selected
  • you receive the wrong item
  • you do not want the product you have received (but you must return the item at your expense and the item must be unused)

We do not issue the refund if:

  • your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
  • your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).

*You can submit refund requests within 15 days after the guaranteed period for delivery has expired. The guaranteed period is reflected in the shipping option you selected. You can ask for a refund through message with the details on our Contact Us page. Do include your order number.

SEA-Malls’ return policy spans 30 days. This means, if 30 days have gone by since your purchase, we would not be able to offer a refund or an exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Read all the details of our return policy here; /about-sm-return-policy/.

To complete your return, we do not require a receipt or proof of purchase. However, please, do not send your purchase back to our warehouse or the manufacturer until we have requested for you to do so.

There are certain situations where only partial refunds are granted (if applicable)
– Any item not in its original condition, is damaged or missing parts for reasons not due to our error
– Any item that is returned more than 30 days after delivery

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted.

Next, contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please write to Professor Owl. Use the 'Send Message' button on the SEA-Malls Contact us page.

Sale items (if applicable)

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)

We only replace items if they are defective or damaged. If you need to exchange it for the same item, please write to Professor Owl. Use the 'Send Message' button on the SEA-Malls Contact us page.

To return your product, please write to Professor Owl. Use the 'Send Message' button on the SEA-Malls Contact us page. You will then receive further instructions on the return and when the Professor will send you a new one.

Unfortunately, you will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary. If you are shipping an item over S$20, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Fret not, read our buyer testimonies here based on what our Happy SM customers have to say.

A few reasons why buy from SM:

SAFE SHOPPING

We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.

FREE SHIPPING

Enjoy flexible international shipping services that currently operate in over 240 countries across the world.

FREE RETURNS

It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.

NEW ARRIVALS

Brand new products are available on a regular basis.

PRICE PROMISE

We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.

EXCELLENT CUSTOMER SERVICE

Knowledgeable and professional support team is always happy to help you.

EASY TRACKING

Check your order status online. As easy as that!

TRANSPARENT POLICIES

All our terms and policies are available at the footer of all our pages.

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