SM will ALWAYS provide FREE shipping for all our products, Worldwide! This will be a safe but low cost method to get the item to you.
Sometimes, when the product is needed urgently, the weight and package size are determining factors so every product will have a different shipping fee calculations.
Shipping costs are calculated based on shipping method (air, sea or land) and product weight/volume. Different shipping options bear different charges so it’s best to check and compare which is most suitable for your needs at when checking out on SM.
We are proud to offer international shipping services that currently operate in over 240 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our Brazil warehouse are shipped through EMS.
Yes. We provide free shipping to over 240 countries around the world. However, there are some very few locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
Shipping time varies by location. These are our estimates for the paid shipping options:
| Location | * Estimated Shipping Time |
|---|---|
| United States | 10 - 25 Business days |
| Canada, Europe | 10 - 25 Business days |
| Australia, New Zealand | 10 - 25 Business days |
| Central & South America | 15 - 30 Business days |
| Asia | 10 - 25 Business days |
| Africa | 15 - 45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
FREE SHIPPING
For Free Shipping, we select the lowest cost but safest method to ship. Delivery time for this method is hard to gauge as it has known to take anywhere from as short as 2 weeks to as long as 12 weeks for you to receive your item. It is rarely tracked but does have a success rate of 95%. Fret not, read our buyer testimonies here based on what our Happy SM customers have to say.
SHIPPING TO OVER 240 COUNTRIES
We are proud to offer international shipping services. However, there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you.
TRACKING INFORMATION
You will receive an email with a tracking number once your order is shipped but this may not extend to the free shipping option. Often, it is not available since it is a low cost service.
For logistical reasons, items in the same purchase may be sent in separate packages even if you’ve specified combined shipping. This is an effort on our part to get your items to you as quickly as we possibly can.
If you have any other questions, please contact us and we will do our best to help you out.
SM Payment MethodsWhat Payment Gateway does SM use?
A payment gateway is a service provided by an e-commerce application service provider that authorizes credit card or direct payments processing for e-businesses, online retailers, bricks and clicks, or traditional brick and mortar. Payment gateways are often provided by banks to its customers, but can also be provided by a specialised financial service provider as a separate service, such as a payment service provider.
Payment gateways facilitate a payment transaction by the transfer of information between a payment portal (such as a website, mobile phone or even interactive voice response service) and the frontend processor or acquiring bank.
What makes the SM Payment Gateway Secure for online transactions?
PCI-DSS Compliance:
First of all, the SM payment gateway doesn't store your information as it stands. The best payment gateways are PCI-DSS consistent like ours. The PCI Security Standards Council is a worldwide association that sets consistence rules for overseeing cardholder information for all online payment frameworks. PCI-DSS is presently the worldwide standard for online security. What this implies for you is that your online exchanges are encoded to guarantee there is no information capture attempt.
Transaction through SSL/TLS Encryption:
About encryption, information security starts the second you land on SM. A payment gateway utilizes the most elevated confirmation SSL authentication, which permits TLS encryption of your information. This is a ton of language, however in less difficult words, you can simply take a gander at the URL in your program. A lock icon or 'https://' convention implies that the site you are on is secure.
Most OMG businesses including SM work with secure, encrypted payment gateways to guarantee that your information isn't undermined. You can also reconfirm if SM or the specific payment gateway page is secure or not by searching for the 'https://' in the URL, however to also see how payment gateways guarantee security, let's look at tokenization.
SM Tokenization to prevent data theft:
You enter your 16-digit card number into SM's payment gateway's interface. What our payment gateway does is that it replaces this 16-digit number with a solitary token. This "token" is a one of a kind arrangement of characters that supplant your unique card number. This enables the payment to be prepared without uncovering your delicate subtleties. Tokens are relegated haphazardly, which makes it amazingly difficult to figure out the genuine card number from the token!
Which Payment Methods are accepted at SM?
We use the most trusted and accepted payment gateways that are widely used all over the world for e-commerce businesses. Your security is our first priority so we use a trusted SSL Certificate on our site which ensures the safety of you data interchange on our website. Payment gateways we use are listed below.
Visa
Master
American Express
Discover
Union Pay
Debit Cards
Cash through PayPal
Online payments
All you need to send cash to family or companions is the email address of the beneficiary. By enrolling your charge card or financial balance with your PayPal account you can send installments utilizing the alternative Send and Request Money. The cash will be credited to the beneficiary's record and would then be able to be moved to a financial balance, or used to make an installment. In the event that you shop on the web and see the PayPal logo on the trader's site, it implies you can pay utilizing PayPal. Simply select PayPal at the checkout. You will be approached to sign in to your record and affirm the installment. Your budgetary data will never be noticeable to merchants or online shops.
Fees
Opening a PayPal account is free. You can choose to create an account or purchase as a guest on SM!
About SM's Return PolicyAll orders can be cancelled anytime unless they have already been shipped. If your order has been paid and you need to change or cancel it, try to contact us as quickly as you can or within 2 hours. Contact Us here: /contact-us/. Once the packaging and shipping process has started, it can no longer be cancelled.
Your Satisfaction is our #1 Priority. Therefore, you can request a refund or reshipment for ANY ordered product if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery has expired. The guaranteed period is reflected in the shipping option you selected. You can ask for a refund through message with the details on our Contact Us page. Do include your order number.
SEA-Malls’ return policy spans 30 days. This means, if 30 days have gone by since your purchase, we would not be able to offer a refund or an exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Read all the details of our return policy here; /about-sm-return-policy/.
To complete your return, we do not require a receipt or proof of purchase. However, please, do not send your purchase back to our warehouse or the manufacturer until we have requested for you to do so.
There are certain situations where only partial refunds are granted (if applicable)
– Any item not in its original condition, is damaged or missing parts for reasons not due to our error
– Any item that is returned more than 30 days after delivery
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please write to Professor Owl. Use the 'Send Message' button on the SEA-Malls Contact us page.
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
We only replace items if they are defective or damaged. If you need to exchange it for the same item, please write to Professor Owl. Use the 'Send Message' button on the SEA-Malls Contact us page.
To return your product, please write to Professor Owl. Use the 'Send Message' button on the SEA-Malls Contact us page. You will then receive further instructions on the return and when the Professor will send you a new one.
Unfortunately, you will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary. If you are shipping an item over S$20, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Fret not, read our buyer testimonies here based on what our Happy SM customers have to say.A few reasons why buy from SM:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 240 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
All our terms and policies are available at the footer of all our pages.
Fits perfectly, fast Delivery.
Very nice dress good quality good value for money fast delivery thank you
Beautiful !
Excellent quality. The size is what you need. Fast shipping. Thank you very much
I loved it. Same as in the picture. I'm 1.60 and weight 56 kg. Looks good on me.
I received the package 5 days after I placed the order. The dress fits me well, nice cutting, good quality.
very good quality
Wooow charm me just to size and color as it is in the photo. I arrive 2 and a half weeks later. To mexico
very precise size and nice quality the dress it fits fine to my daughter
The dress came perfectly. Quality at a good level.
THANK YOU
All as in the photo
Very nice. Good quality.
Cool dress! Size chart corresponds! Thank you store!
The dress is equal to the image, dark violet color. It has a good fall and is from fine polyester. You may need to wear a lining on the skirt so it doesn't transparent.
This is the 2 th I order, the other is black. Very nice dress, beautiful red, consistent with the description and the photo.
Super dress, neat, the fabric is pleasant. There is a zipper, but without it to climb into the dress is not a problem. Not too short.
excellent!
Very cute
My parameters are 85-65-95, height 172 cm. Size s sat well. In length-moderately short. Cute summer sundress. Dispatch and delivery to Kiev-3 weeks.
highly recommended!
Very nice dress. Pleasant to wear and touch. Light and good quality. The finishes are clean. There are zippers on the right side Easy to put on and close. Good length, +/-mid-thigh. Nickel size.
Fast delivery, same as described in the pic, and well packed
The dress is super! At 173/65 size M Butt, Lightning survived. The length is the most. It was packed in a branded zip bag. The store sent quickly, to the Leningrad region in 18 days, which is also quite fast. My first time this sea-malls.com seller. Funny name but good store. Order to everyone, I recommend!
Very cute dress!!
I wanted to order the XL size but they ran out o stock and I decided to order just the L size since most of the review seem positive enough, to take the chance. Luckily it did fit me plus came really early then expected!
Good quality for the price,fits perfectly. I really like it. Well recommended store. Thanks a lot.
Super
Thank You
Beautiful, feel phenomenal, I love it, I just ordered another in different color
Very fast shipment!
nice dress a little big
I really liked the dress. On the size 44 village is ideal
Dress fire. 55 169
Beautiful, good fabric and good finish thank you very much I arrive before a month to Chile
Dress is super great sewn size perfect delivery 2 weeks
The dress is excellent, the fabric is dense, comfortable. Size in size. Not short and not long. Perfect fit! Thank you very much!
I'm happy. Good quality for this price, synthetic, but comfortable to wear. Sits well, came quickly. For summer-just right
nice
perfect
Quality is good, delivered in 2 weeks, stretches. Match picture
Great dress! There is no smell, the thread does not stick out! It does. Great Store! Delivery to Paris for a week! Very pleased with the store quality and excellent work! I ordered more dresses.,
I love it
Parfait
I haven't seen such an instant delivery yet... 6 days to Italy, thank you very much store. The dress really liked it, hides all the shortcomings and pushes the waist and chest. In the photo, the dress is not unparted (seams), the material is pleasant. On the parameters 100-80-100 XL sat perfectly, you can even take l If you want fine lines. Thank you store for fast delivery and quality, definitely recommend and I will order more!!! The photo is not very, in real life it looks much cooler
I love it, and I get there fast, I'll keep buying at this store.
Super fast shipping. Came for 5!!! Days to Thailand
M was a little too big on the shoulders so I shortened it. Bust and waist just fine. The dress is nice overall and like in the picture.
Beautiful dress. Order your exact size. Recommended
Design is exactly like the photo
Fits me perfectly. I’m 168cm and 40kg. Items as described. Fast shipping of a week. Fourth time buying from store. Highly trusted and Highly recommended.
I arrive very fast about 2 weeks to arrive in Mexico, quality price 100%
Very good, does not shine through. It came quickly. Uniquely 5 stars
Very nice and fast delivery
Everything is very good. quality and delivery is super. Seller recommend. well done.
Dress came for 2 weeks. I overestimated their parameters chest 84 cm, waist 68 cm, m and ordered dress turned bolshevat, especially the armholes. Hem, or wear a turtleneck as sundress. Then size is suitable.
Beautiful. It looks great I'll buy more colors no doubt
Size L, perfect length, a little tighter on the chest than I thought, good thing I don't have big bubbies
Great dress
Great dress. Very high quality. Full compliance with the description. Full matching size. Super-fast shipping. My wife is very happy. I recommend the store. D. g.
Dress as which described in the image, I live in Spain, use size S in trunk top and pant I use spending 36-38, measure 1,60 and 59-60Kg weight, ordered size M and not bad, although a s wish much more, But because to me t like Q ciña well, Yet well very happy, the fabric is thin and elastic.
Large size
All very well deliver super fast thank you
wonderful reaally it's wonderful tissu and shipping so fast
Excellent I love it, I'll ask again in this shop. Super fast delivery.
Excellent dress)) the fabric is not rubberized jersey, and the costume fabric, stretches a little. On the parameters og-ot-ob 87-67-97 and the growth of 176 cm the village is ideal, not very short, does not pull armpits. Sewn well, the threads do not stick out. Delivery to kiev about two weeks. My best recommendations for purchase)))
As shown in the images, came super fast
On the OG 88 OB 98 it was possible and m to take .. The store is very responsible. Sent everything I ordered. 5 points!
As described
Received in 10 days. Very good quality, size perfectly (I took M and I do 170cm for 60 kg). Very happy!
It came very quickly! Ordered 11.11 took 22.11. The material is not bad, synthetics. Took to wear with a turtleneck. I wanted it to be a little free, read reviews took XL for 100-80-98, height 165 and it turned out to be great: I'll try to sew. And the rest is good.
Ideally sat on the figure on the russian 44 size! Excellent quality and cut.
Super fast!
Beautiful and smooth shooting summer dress. Sorry that today the autumn is started.
Beautiful dress.
Quality is super, there is no need to hang on, sending fast and delivery for a week...
Beautiful dress thank you store
it fits me perfectly, thank you very much
It's very good. I advise you.
Beautiful
The dress is very cute, arrived in advance compared to the estimated date: ordered l'otto January and arrived today 16 January!
The dress is excellent, the fabric and sewing is super. The only thing that took a long time. At 90-70-96 the size s came up as poured, if you want not in the skirt, you can l take. The length of the dress is decent, height 164
The dress is wonderful! Does not smell goes in size and very high quality
Very nice fast delivery
Great dress!!!! Like a girl in it! I recommend!
At 48 size took XL, height 165, weight 68, the village is perfect, long to the knee
Dress Chic
Same as the photo is good quality
excellent
Arrived in one week-very fast! I like it.. hight quality dress!
It's beautiful perfect fit I loved it!
I charm beautiful one thousand recommend size m exactly i look good
The dress is good for your money, not for very lush breasts Synthetic fabric, but promised So everything is fine Reached in two weeks
Good
Sits perfectly, the material is pleasant (synthetics of course). She took blue.
Beautiful and has arrived very quickly!
Very happy thank you very much, regards Melanie
gorgeous
Nice material, size fit based on description.
Beautiful. Although i ordered l and i should have ordered m xq cede very well. The finish is very good. I'll ask again
Excellent as the ad.
Everything is fine
Beautiful, came in perfect condition and served perfectly. Flawless
beautiful dress
It has delivered in 8 days. So fast and the dress is nice and good quality thank you
Very nice, it doesn't go away I like it very much
woòha such a quick delivery and a wonderful dress exact like picture.great quality
Everything got, everything is fine.
Excellent dress, i recommend.
Height 183, ass barely covers, expected) came in a couple of weeks
it is impossible! nine days from China! looks like a picture. i loved!
Great dress. On the parameters 100/80/100 height 161 size l is the most.
IM AMAZED !!! DRESS WAS SHIPPED ON AUGUST 31st and I received it today September 3rd !!! Eerily fast delivery. I highly recommend! Dress is very cute and the L fits me perfectly.
Size s well approached russian 44.
Beautiful product. Delivery to Chile very fast.
It is adorable!
The item arrived in a week, I'm shocked! It's really pretty, and totally loyal to description! I've chosen a bigger size because I was planing to put it on a blouse, but I I'll take also a smaller size because I'm smaller than I thought. If you check the size chart you can't be wrong, I've 71 waist, 86 breast, and 96 hips so the L it's a little big, but I ordered one bigger size on purpose, SO the size chart is accurate! Totally recommended!
Super
Size matches, delivery is fast. Seller dushka, sociable.
Very nice dress.
it's good ..I like the fabric..not so thick ..not so thin ...little stretchi too ...
Dress cool!!! The fabric is pleasant, good, dense. Thank you store!!!