Photo my so-so)) but the dress is perfect!! It came quickly, tracked. Size S per height 167. 86/70/95 sat straight what you need. Only electrified
The dress is beautiful, the color is pleasant. The material stretches. Well village on my parameters 84-64-96. Very cool looks with a white sweatshirt and sneakers or with a white jacket
Thank you, received in time, quite quickly, the dress is cute, the village is like a figure, but when moving a little in the chest пререкашивается, it is necessary to probably shift the strap slightly to change, and so everything is ok, at 102-85-208 took 2HL
Dress without lining, the village is good, magnetic. The size with a little too big. The bottom of the skirt is curve, so one part of the hem is lower than the other. Apparently, I got married (
Amazing thing! Before you order, there were many reviews from the photo. Most of them were positive. So I expected that I would like the thing. But it was even better! Impressed with the quality of the fabric, seams, incredibly beautiful color: Pearl Pink with noble shine. If you plan to buy: do not doubt, she will please you. I bought the size "L", my parameters are 178 cm, 90/70/100. Like the village. I'll order it in black. I want to note that the thing came neatly packed in a zip bag. I took the photo right away, just getting it out of the bag, so it's not ironed here yet. To the store Thank you for the emergency delivery!
It was love from the first unpacking, still in the package, I realized that the dress is just perfect, soft color, texture, light glare... Neatly folded. And when I got this light dress and it spread out in my hands, wow, I was enchanted. The village is fine, at once there were all the doubts that it will just hang on me. In general, I immediately ordered the same black. A huge recommendation to the dress and the store. Delivery of 12 days to St. Petersburg
Delivery 1 month. Quality is decent. I like the dress, but I do not like how it sits on me. Slim recommend!!!
This dress is just something unreal! In my opinion, made very high quality! But I will sew, I'm a little too big. My parameters are 86-62-90. It looks very noble and not cheap! I'm delighted)
With a black cardigan bomb. The quality is excellent, though it sticks to the body. But it can be anti-static fix
Superb dress, it is really beautiful, I highly recommend this dress. You won't be disappointed. Thank you to the store, parcel received really very quickly...
Just an amazing beauty dress! It looks very expensive, in showrum it is about 10 thousand On my parameters 82-62-91 is too big, perfectly sits on the bust closer to 88.
In the hips pulls, but this is my problem-it is necessary to lose weight) and The Edge is not processed very much, and so it looks good
The dress is of excellent quality, everything was consistent with the description. True, there was some white spot on the dress, I hope that after washing it will not. After reading reviews, took the size M, was afraid that there will be little in the hips, but in the end the village is excellent) (My volumes are 93-71-104)
Thank you, the dress is super, the price and quality correspond, the material is dense, does not shine through, stretches a little.
I really liked the dress. Can be combined with different clothes, with jacket, denim, sweater, etc. In general, both in the feast, and in the world in it. And for the evening option, by the way, also suitable. The main thing is to choose the right accessories. I chose in black, size s. Fabric Silk, polyester, very pleasant to the body. Not electrified. On my height 171, og-87, ot-69, ob-95, the village is fine. The dress is light, it looks very beautiful. On straps, you can adjust the length. The length is just below the knee. The quality is good, the seams are even. Delivery fast with tracking, packed in a bag.
Dress class! But at OT 56 sits freely, but one blogger looked at how he can fake a bead from behind. I will! Quality is super, I recommend it to everyone! My height is 158 cm
Order made 11.11. And already 4.12 took from the postmat near the house. What to say. Expected a little better. The fabric of the back of the dress is sewn diagonally from this arise inconvenience. But it sits amazingly, on my flat chest and wide back (96 cm) s sat perfectly, even a little loose. Although initially I planned to take the size M, the fabric stretches
The quality of the material is good, the seams are neat. Length: below the knee. Color: Pink. Dress on adjustable Brits. On my parameters 86 × 72 × 92 cm size s came up perfectly. Delivery is not more than 2 weeks. I recommend to buy.
Wonderful dress, the fabric is silky, it stretches well, the delivery is fast.
All is well, though there are two incomprehensible white spots, I hope, washed. The dress really liked it, but very much electrified. Be sure to use antistatic
Thank you to the store for the beautiful dress! I note that I ordered in pink, but changed my mind and asked the seller to replace with beige, everything was done. Thank you very much for this too! Girls, I recommend. It's fine, it looks expensive. From the nuances-shines the openwork and colored underwear and personally fills me because of a A-line or from-for the light color. But still it's wonderful, I think over the purchase in other colors.
Pdathier is excellent, the color is very beautiful! Sewn on oblique. My parameters: height 162, OG 92, OB 100, size M sat well. Recommend!
Dresses are chic, I ordered 3 colors at once, at my own risk I ordered a size M, on the parameters 85-70-103, sat perfectly! In the hips well, there is a little more room! I'm delighted! Recommend 100%
Dress Chic landing good on the parameters of the chest 100 waist 90 hips 110. height 167 size XL sat perfectly looks good. Thank you.
For such a price, the dress is cool. A little shines, I measured with love. The size fit well
Very nice dress - smooth material, accurate sewing, very pleasant to wear Colour is exactly the same as it is shown at the pictures. Size fits perfectly.
The dress is cool. But it looks like a nightie. You have to get used to it. My height is 170, og-80, ot-67, ob-93. Color is awesome
Описание товара было точным, мой рост 160 см и платье чуть длинновато для миниатюрных девушек, ниже середины икры. Ткань приятная, мягкая, дефектов нигде нет, сшито хорошо. Нравится.
Very good, corresponds to the price. Quickly forced, thank you!
The dress is class, the fabric is pleasant and soft. Color, as in the photo. On the volume of 86*60*97 large at the top, I will suture, took the size S
I took M but as it turned out to me the dress is long and large, so do not do as I and take on your parameters. And basically I will wear it all the same very beautiful under sneakers and shoes!
The dress is super, it came in 2 weeks. Very beautiful!!! The side seam is true curve but I'm not confused. Twisted is not critical
A good dress, the fabric is pleasant, the seams are made well for this cost. I did not really like how sewn and made straps. I have 46 r-r, about 95-73-103, in the chest a little big, although in the hips well, perhaps I will sew. Took L, in the amount of less afraid in the hips the village would be worse
The dress is just super! Chic fabric, flows when walking) as a gift, the store put a cute hairpin)
Fine. Very beautiful. But for convenience and comworth will have to treat with antistatic.
Excellent dress combination. Big on my modest 158 cm and 46 kg weight, but it's my fault, it is necessary to eat more))) in the size of Xs it would be better, but it is not in the store's dimensional grid. As it will, I'll buy more blue. it will suit me more color. I did not order 2 at once, because I expected that it will be large. Insts @ nelyablondy
Chic dress) with a jacket excellent, jumper) well, as an independent dress Fire) og 102) if you are not shy, then safely take
Excellent dress, the fabric is soft satin, it feels like a little stretches, very light, magnetic to the body (need antistatic for the future), straps are adjustable, judging by the cut will fit on the chest no more than the 3rd size (if you want to extinguish without a bra), the size and description fully matches, I recommend, and also the examples of the dress realized that it's time for a gym or a diet, since emphasizes all bulges-bulges)))
It's been about a month. The dress really liked it. I ordered the size L (my parameters, height 170, og-95, ot-80, ob-102) the village is perfect! Not tight.
The dress is excellent for your money. It's been about three weeks. The fabric is light and flowing. Practically does not crumple. Color as in the photo-dusty rose. The fabric will be erased, as I wanted. I was afraid that it would be dense.
Lo is very beautiful dress. The fabric is not satin, stretches and insanely pleasant to the body. Not electrified. At 93-77-100 in the chest the village is good, but the hips are a little tight. But I still wanted to lose weight, I recommend very beautiful and gentle. In Novosibirsk came weeks for 2
Stunning dress, very beautiful and sewn perfectly. Parameters 83-64-90 the village is fine, on height 165 the length to the middle of the calf. In St. Petersburg in 17 days. Recommend
I wear C, it and ordered, the dress is excellent, sewn perfectly! Perhaps it is better to insert the cups, and exactly a little suture at the waist. Thank you store!
Chic dress, very soft, gentle, the color is amazing. I'm happy with everything. Lyamochki are adjustable. The photo shows the options from the smallest to the largest length of the straps. There is no lightning, the size of M is 93-74-98. I advise everyone!
Soft fabric, sticks to the body, but I think washing with air conditioning will solve the problem... I really liked the dress, the only thing I doubted with the choice of size, I wanted the dress not to tighten .... For all the time it was necessary to take M, but I still bought s and was not mistaken ....
My parameters are 91-70-95, height 164, size L approached well, slightly free, I'm happy with the dress, I'll order more steel. Прополаскала vlasuke, but still electrified. In places, strings stick out, but not critical. Sewn on the oblique, so beautifully flows on the figure. Recommend.!!!
Nice dress! The fabric is a bit thin, but it flows very beautifully. Slightly sticks to the legs, but it also does not spoil the appearance, as up does not bully. In general, everything is fine!
Excellent dress, I'm very davolna, thank you to the store. Fast shipping. Thanks :))))
Combinations really liked)) sit on the figure, beautifully jet. The material is thin, but it does not interfere with planting. At 86/68/94, the growth of 169 took M. In principle, it would be possible to try and L on my parameters, however, the chest would be exactly great.
Beautiful light dress! Not bad village on the parameters: P 163; OG 86; from 57; about 88. Worn immediately after unpacking, so crumpled. The seams are neat, the fabric is pleasant, there is no smell. Recommend!
For such money an excellent dress! Pleasant material, well sits, straps are adjustable. Not electrified, but I measured without pantyhose (with them, perhaps, there will be another situation). Size L on parameters 92-74-98 and height 168 free, not in obtyag, but in the hips, the size can already sit tight. I deliberately ordered the size is freer, as I plan to wear at home.
The dress is beautiful, looks impressive, but it is highly electrified This issue is not difficult to solve with the help of antistatic Wear size L Ordered XL It was possible to order your size Easily would have climbed) Recommend to buy My Instagram Anaslava95
Very grateful to the store. the delivery is very fast, the dresses exceeded expectations on quality. Seams, unfortunately, not all ideal. Size helped to pick up the seller! The color is super!!!! found only a barely noticeable spot, it upset. I hope it's washed. The size of M on the parameters 90-84-92 sat well, not in obtyag. But there is a feeling that s would look great. There is a small stretch, stretches.
Excellent, height 174, parameters 94-74-100 sits well! Without him. Smell, without marriage
The dress is just a bomb, absolute delight. Thank you store! Quality for 5 stars, nothing anywhere sticks out, the fabric is magic, very soft, like silk, A little magnetic, antistatic to help you. Delivery fast 2,5 weeks, all tracked. In general, just super, very feminine, and the color is very noble. At 89-62-92 s sat perfectly, as it should sit such a dress
Beautiful, quality dress. Without lining. Sewn neatly. At OG 88, ot 69, OB 90 viscous S, came up perfectly, not in the guise, slightly free, the straps are adjustable. Before St. Petersburg in 10 days, the store did not communicate.
Dress fire! !! Very cool, well sewn! Thanks for the fast delivery. At 100-86-110 the village is free. Took XL
The dress is delighted. Afraid of the reviews that the fabric will shine much, look cheap and will be rough. None of this. Slightly look seams inneatly TC stick out threads, but for this money it's normal. Size XXL on the Russian 50 sat well and days freely-in general, exactly as I wanted and how fashionable. The color is very beautiful, complex, does not look cheap and like a nightie, white and светловолосым definitely goes
Delivery is very slow, I waited until they sent it, then the parcel drove around Russia like a snail. Synthetic fabric, very pleasant silky to the touch. The sizes took different, 98/76/100 is a bit too big. Color and style as in the photo
The dress is gorgeous. Especially for this price. I will order in another color. Long chose the size according to the reviews. On the parameters 89-77-98 ordered s. The village, as I wanted, slightly fitting. The fabric is slightly thinner than I thought, but it looks decent, stretches. The dress is sewn neatly. A little electrified. Below the model is a bit wide, maybe I will. Delivery 3 weeks. Tracked. Thank you!
Beautiful dress) nice fabric. On height 160, the size S is slightly too big. Need Xs. But at home to wear norms.
It came to the new year! Got 2 weeks before the issue point! The store is responsive-she wrote that I want to wear a dress for the new year and he guaranteed, that the order will be able to reach) in the end, 22.12 received! Quality at altitude! It is dense, I think it will be electrified to pantyhose, and the year of legs is excellent. Sits just Super!!! And on the chest, and on the silhouette, nowhere does nothing superfluous tighten) with the size guessed) I recommend from the heart! It came in the package neatly folded)
Chic dress, very nice fabric, looks expensive. M is ideal for the abdomen of pregnancy, but from without the abdomen it will be clearly at 44
El vestido es hermoso debí haber pedido una talla mediana, por que me guié en las tallas del vendedor y me sugería la talla L así que compre esa, Pero el color es hermoso, la tela se ve muy bonita, Lo recomiendo totalmente!! Estoy enamorada del vestido!
Классное платье очень хорошего качества! Заказ дошёл всего за 2 недели! Платье очень красивое, хорошо сшито, лямочки регулируются. Очень красивый цвет. Очень довольна!
Платье крутое! Дошло до Питера за месяц. На свой 44-й размер брала s. Рост 160
The dress is cool. But on the figure a pear like me, there is a nuance. I took L (I have 90/65/105), it's just right in the hips, but in the waist and chest is too big. I 've gone a little bit and now it's all good. My height is 158. Long, but not critical, and, of course, the length is not a problem to remove. The fabric is pleasant, beautiful, very beautiful color. Grayish blue
Delivery to Moscow on time, 3 weeks. The dress is beautiful, gentle, corresponds to the store's photo. The size was chosen according to the size table. According to reviews I wanted to take a smaller size, I wrote off with the seller, he advised on og 98 cm to take XL. It's super.
прекрасное платье за свои деньги. ткань жутко облегающая. цвет благородный. дошло быстро, запаха нет.
The dress is cool, very light and comfortable. My parameters are 175 88/67/96. To buy I recommend, it came crumpled, but it was very easy to steam. I'm sure that you can not iron it
очень красивое, качество отличное, не ожидала что такое приятное будет, смотрится хорошо очень
The combination is good in quality, looks like in the photo size S
The parcel came quickly. No foreign smells. There was a couple of sticking threads, but it's not a problem) the seams are even, neat. At its Russian 44-46 growth 174 ordered M. It came perfectly. The dress is happy and I advise you to buy.
The dress is excellent!! I'm happy! Everything is beautiful. Electrified, but after the antistatic everything is OK! Got it yes 5-ki in 12 days!
The dress is super! Height 175 parameters 86/62/89, took the size S, the village is excellent!
Sarafan chic. I ordered the second order soon. 89-66-88 took S. Sits perfectly
Very cool dress, the material is super pleasant, went to a photo shoot in it.
A beautiful dress, the fabric is electrified, it sits well, you can wear without a bra. It came quickly
I ordered three colors at once, the fabric to the touch and the look is pleasant, but it is electrified strongly. Sewing neat in general, strongly noticeable uneven lines are not present. The straps on the regulators, confused that one dress of the same size is noticeably larger in the chest, you have to suture. Color soon-blue, beautiful
The dress is just a bomb! On height 163 length is obtained somewhere on the palm of the knee-the most it! Size S on the parameters 80-67-96 sat perfectly. Itself looks very pajamas, but with sweaters/Swiss shots just fine. Slightly sticks, but the antistatic solves this problem. Delivery to St. Petersburg about 3 weeks, which in general is the norm)
Wow! The fabric is very pleasant! The style is super! I ordered M for height 170, OG 90, OT 70, OB 105. I sat down well, I have a sporty figure. If the hips are bigger, take a larger size. Very successfully sat down chest. For a small chest, that's it! Podieli said it looks like a nightie. Such a fashion. With a sweater you look perfect. I want such a dark color now!
The dress is thin, sew almost everywhere neatly, on the Sizes G/T/B 84/65/88 size s well approached, sea-malls.com is good.
Beautiful dress and fast delivery! On parameters 88 (under the breast 76), waist 65 and hips 95 ordered size s. M would be very large, especially in the chest and waist, in the hips slightly tight. Lining is only in the chest area, if the light falls on the legs, then the outlines are visible) the fabric is pleasant, but delicate-it crumples very much, the leads are as easy to put. I attach a photo, height 163. A similar dress-combination (even with the same straps and composition!!!) sold in the store 2M ** dstore for almost 10 thousand)
It was one of sm's best shopping! One of the best! The dress is not that delicious, it's! So, very soft satin fabric, it's not some viscose shirpotreb, and very soft satin silk outfit of the gods! I already added one short nightie, one long and in different colors, in pink and milk. Yes, and the order came quickly enough. In a word-thank you!
The dress is good, pleasant soft slightly stretching fabric, very beautiful color. The only failure is a straight cut, because of which the fabric bubbles on the stomach. So order, in the shock of the same cost 7000)
Очень довольна эти платьями, продавец отзывчивый. Доставка была быстрой.
Description exact, Cut semi-adjacent trapezoid, skirt slightly Bell, Pts harmoniously on the body. Straps made of the same material, adjustable, on the back of the neckline on the bottom of the blades, front as in the seller's photo. Size S on me high skinny perfect (I'm 82/65/89 172 height 52 kg), and this big one, apparently it's M or even L. Measurements of the dress: length along the side seam from the armpit 91 cm, chest 85 + volumetric assemblies, waist 90, hip 100, hem 174 cm, silhouette widened from chest. The fabric stretches in all directions. Shade of gray-blue closer to warm.
The best purchase with sm! Girls, you will not regret it! On the parameters 87/65/93 bought s! Sits cool! Does not tighten, flows. The color is cold, blue.
The dress is wonderful! Fabric flows. The color is very beautiful-gray-blue, with a light shine. Sewing good, the figure sits freely, without distortions. Some of the threads stick out, but not critical. I took XL for parameters 105-85-108, height 158 cm. And yes, on such a figure the dress also looks beautiful!)) very satisfied with the purchase!
For such money, fire!!!!! Took m on its S, the village is super (og86, ob92) height 164 length in the center of the shin. Thin slightly shiny material, does not shine through! The Cup for the chest is not big to three!!! Straps are adjustable. Of course synthetics, electrified. Will be Nat. Silk)) came the parcel for 2 weeks. I did not communicate with the store, I recommend it!
Dress for 5 +! I took the size C to the parameters 83-64-94, slightly sewn in the chest and waist. The only negative-at the slightest ingress of water, there are divorce. They are removed only after full washing, but for such money it is a sin to complain. I advise you to take it!
SM will ALWAYS provide FREE shipping for all our products, Worldwide! This will be a safe but low cost method to get the item to you.
Sometimes, when the product is needed urgently, the weight and package size are determining factors so every product will have a different shipping fee calculations.
Shipping costs are calculated based on shipping method (air, sea or land) and product weight/volume. Different shipping options bear different charges so it’s best to check and compare which is most suitable for your needs at when checking out on SM.
We are proud to offer international shipping services that currently operate in over 240 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our Brazil warehouse are shipped through EMS.
Yes. We provide free shipping to over 240 countries around the world. However, there are some very few locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
Shipping time varies by location. These are our estimates for the paid shipping options:
|Location||* Estimated Shipping Time|
|United States||10 - 25 Business days|
|Canada, Europe||10 - 25 Business days|
|Australia, New Zealand||10 - 25 Business days|
|Central & South America||15 - 30 Business days|
|Asia||10 - 25 Business days|
|Africa||15 - 45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For Free Shipping, we select the lowest cost but safest method to ship. Delivery time for this method is hard to gauge as it has known to take anywhere from as short as 2 weeks to as long as 12 weeks for you to receive your item. It is rarely tracked but does have a success rate of 95%. Fret not, read our buyer testimonies here based on what our Happy SM customers have to say.
SHIPPING TO OVER 240 COUNTRIES
We are proud to offer international shipping services. However, there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you.
You will receive an email with a tracking number once your order is shipped but this may not extend to the free shipping option. Often, it is not available since it is a low cost service.
For logistical reasons, items in the same purchase may be sent in separate packages even if you’ve specified combined shipping. This is an effort on our part to get your items to you as quickly as we possibly can.
If you have any other questions, please contact us and we will do our best to help you out.SM Payment Methods
What Payment Gateway does SM use?
A payment gateway is a service provided by an e-commerce application service provider that authorizes credit card or direct payments processing for e-businesses, online retailers, bricks and clicks, or traditional brick and mortar. Payment gateways are often provided by banks to its customers, but can also be provided by a specialised financial service provider as a separate service, such as a payment service provider.
Payment gateways facilitate a payment transaction by the transfer of information between a payment portal (such as a website, mobile phone or even interactive voice response service) and the frontend processor or acquiring bank.
What makes the SM Payment Gateway Secure for online transactions?
First of all, the SM payment gateway doesn't store your information as it stands. The best payment gateways are PCI-DSS consistent like ours. The PCI Security Standards Council is a worldwide association that sets consistence rules for overseeing cardholder information for all online payment frameworks. PCI-DSS is presently the worldwide standard for online security. What this implies for you is that your online exchanges are encoded to guarantee there is no information capture attempt.
Transaction through SSL/TLS Encryption:
About encryption, information security starts the second you land on SM. A payment gateway utilizes the most elevated confirmation SSL authentication, which permits TLS encryption of your information. This is a ton of language, however in less difficult words, you can simply take a gander at the URL in your program. A lock icon or 'https://' convention implies that the site you are on is secure.
Most OMG businesses including SM work with secure, encrypted payment gateways to guarantee that your information isn't undermined. You can also reconfirm if SM or the specific payment gateway page is secure or not by searching for the 'https://' in the URL, however to also see how payment gateways guarantee security, let's look at tokenization.
SM Tokenization to prevent data theft:
You enter your 16-digit card number into SM's payment gateway's interface. What our payment gateway does is that it replaces this 16-digit number with a solitary token. This "token" is a one of a kind arrangement of characters that supplant your unique card number. This enables the payment to be prepared without uncovering your delicate subtleties. Tokens are relegated haphazardly, which makes it amazingly difficult to figure out the genuine card number from the token!
Which Payment Methods are accepted at SM?
We use the most trusted and accepted payment gateways that are widely used all over the world for e-commerce businesses. Your security is our first priority so we use a trusted SSL Certificate on our site which ensures the safety of you data interchange on our website. Payment gateways we use are listed below.
Cash through PayPal
All you need to send cash to family or companions is the email address of the beneficiary. By enrolling your charge card or financial balance with your PayPal account you can send installments utilizing the alternative Send and Request Money. The cash will be credited to the beneficiary's record and would then be able to be moved to a financial balance, or used to make an installment. In the event that you shop on the web and see the PayPal logo on the trader's site, it implies you can pay utilizing PayPal. Simply select PayPal at the checkout. You will be approached to sign in to your record and affirm the installment. Your budgetary data will never be noticeable to merchants or online shops.
Opening a PayPal account is free. You can choose to create an account or purchase as a guest on SM!About SM's Return Policy
All orders can be cancelled anytime unless they have already been shipped. If your order has been paid and you need to change or cancel it, try to contact us as quickly as you can or within 2 hours. Contact Us here: /contact-us/. Once the packaging and shipping process has started, it can no longer be cancelled.
Your Satisfaction is our #1 Priority. Therefore, you can request a refund or reshipment for ANY ordered product if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery has expired. The guaranteed period is reflected in the shipping option you selected. You can ask for a refund through message with the details on our Contact Us page. Do include your order number.
SEA-Malls’ return policy spans 30 days. This means, if 30 days have gone by since your purchase, we would not be able to offer a refund or an exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Read all the details of our return policy here; /about-sm-return-policy/.
To complete your return, we do not require a receipt or proof of purchase. However, please, do not send your purchase back to our warehouse or the manufacturer until we have requested for you to do so.
There are certain situations where only partial refunds are granted (if applicable)
– Any item not in its original condition, is damaged or missing parts for reasons not due to our error
– Any item that is returned more than 30 days after delivery
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please write to Professor Owl. Use the 'Send Message' button on the SEA-Malls Contact us page.
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
We only replace items if they are defective or damaged. If you need to exchange it for the same item, please write to Professor Owl. Use the 'Send Message' button on the SEA-Malls Contact us page.
To return your product, please write to Professor Owl. Use the 'Send Message' button on the SEA-Malls Contact us page. You will then receive further instructions on the return and when the Professor will send you a new one.
Unfortunately, you will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary. If you are shipping an item over S$20, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.Fret not, read our buyer testimonies here based on what our Happy SM customers have to say.
A few reasons why buy from SM:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 240 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
All our terms and policies are available at the footer of all our pages.